MA Child Abuse Emergency Line

MA Child Abuse Emergency Line

(800) 792-5200

A statewide, after-hours emergency response system that ensures the safety of children across the Commonwealth. Operated by The Baker Center for the Massachusetts Department of Children and Families (DCF), we partner with DCF and Emergency Response Workers after-hours.

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Operates 365 Days / Year

Taking Calls 5pm-9am

Available Weekends & Holidays

When DCF area offices are closed

Emergency Line Teams

Direct Your Call To The Right Team

The Emergency Line is organized into three teams. When you call, our operators can help direct your call by pressing 0, or you can direct your call to the appropriate team as follows.

Our Emergency Line Staff

Marcy Ravech, MSW

Senior Director of the Massachusetts Child Abuse Emergency Line

Marcy Ravech joined The Baker Center in December 2018 as Director of the Quality Care Initiative. In October of 2019, she transitioned to become the…

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